Terms of service

Terms of Service – One Arrival

Last updated: September 2025

Welcome to One Arrival! These Terms of Service (“Terms”) govern your use of our website and services. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

1. Overview

This website is operated by One Arrival. Throughout the site, the terms “we,” “us,” and “our” refer to One Arrival. By using our website and purchasing from us, you agree to comply with and be bound by the following Terms of Service.

2. Online Store Terms

  • You must be at least 16 years old or the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.

  • A breach of any of these Terms may result in the immediate termination of your services.

3. Product Information

We make every effort to display our products as accurately as possible, including colors and descriptions. However, we cannot guarantee that your device’s display will accurately reflect the actual colors of our products.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

4. Pricing & Payment

  • All prices are listed in USD. Canada prices are available on the top of our website.

  • Prices and availability of products are subject to change without notice.

  • We accept major credit/debit cards, Shop Pay, and other secure payment methods.

  • Shopify Payments and third-party services handle your payment information securely. We do not store your full payment details.

5. Shipping & Delivery

Please refer to our Shipping Policy for complete details on shipping methods, processing times, and rates.

6. Returns & Exchanges

Please refer to our Return Policy for information on how to return items and what qualifies for a return.

7. Store Credit

All eligible returns will be issued in the form of a store credit (digital gift card). No cash refunds will be provided unless required by law.

8. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of One Arrival and is protected by copyright laws. You may not use our content for commercial purposes without written permission.

9. Third-Party Links

Certain content, products, and services may include links to third-party websites. We are not responsible for the content or accuracy of third-party sites and do not warrant or assume liability for them.

10. User Comments & Submissions

If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, use them without restriction.

11. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To solicit others to perform or participate in unlawful acts

  • To violate any international, federal, or local regulations, rules, or laws

  • To infringe upon or violate our intellectual property rights

  • To transmit viruses or malicious code

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Our products and services are provided “as is” and “as available” for your use.

In no case shall One Arrival be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any part of the service or products.

13. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Illinois.

14. Changes to Terms of Service

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our website constitutes your acceptance of those changes.

15. Contact Information

Questions about the Terms of Service can be sent to us at:
📧 helponearrival@gmail.com